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Sila Clinical

Sila Clinical doctor guide

A safe, searchable practical reference for every step in a doctor’s workday.

01

Secure sign-in

Enter the correct workspace without choosing a role manually.

Authorized role
Assigned doctor within the clinic
Where to find it
Public sign-in page → email and password.

Practical actions

  • Open Public sign-in page → email and password.
  • Enter your account credentials; the server resolves your role and destination.
  • Review the screen and confirm the outcome: A secure session in the correct doctor workspace.

Expected result

  • A secure session in the correct doctor workspace.

When to stop

  • Stop if the account or clinic is not the one expected.

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Secure sign-in
02

Start the workday

See relevant visits and clinical tasks.

Authorized role
Assigned doctor within the clinic
Where to find it
Doctor workspace → Workday.

Practical actions

  • Open Doctor workspace → Workday.
  • Review clinic, date, and visit status before opening it.
  • Review the screen and confirm the outcome: An ordered, safe worklist.

Expected result

  • An ordered, safe worklist.

When to stop

  • Stop if a visit outside your scope appears.

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Start the workday
03

Choose your specialties and services

Prepare your clinical scope from the clinic’s enabled specialties and services before encounters.

Authorized role
Assigned doctor within the clinic
Where to find it
Settings → My specialties and services.

Practical actions

  • Open Settings → My specialties and services.
  • Select one or more specialties, choose a compatible service for each, optionally choose a primary, then save.
  • Review the screen and confirm the outcome: Specialties and services become available in your work and immediately update an existing published page.

Expected result

  • Specialties and services become available in your work and immediately update an existing published page.

When to stop

  • Stop if another clinic’s specialty appears or no compatible enabled service is available.

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Choose your specialties and services
05

Review the case profile

Understand available context before starting a visit.

Authorized role
Assigned doctor within the clinic
Where to find it
Patient → Case profile.

Practical actions

  • Open Patient → Case profile.
  • Review the timeline, allergies, medicines, and visible alerts.
  • Review the screen and confirm the outcome: Documented clinical context before the visit.

Expected result

  • Documented clinical context before the visit.

When to stop

  • Stop if identity or clinic does not match.

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Review the case profile
06

Start a visit

Create a visit linked to the patient, doctor, and clinic.

Authorized role
Assigned doctor within the clinic
Where to find it
Patient record → New visit.

Practical actions

  • Open Patient record → New visit.
  • Confirm appointment type and specialty before the first save.
  • Review the screen and confirm the outcome: A visit with the correct context.

Expected result

  • A visit with the correct context.

When to stop

  • Stop if no valid clinical assignment exists.

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Start a visit
07

Choose visit specialty

Bind the visit to the correct pack and services.

Authorized role
Assigned doctor within the clinic
Where to find it
Encounter editor → Visit specialty.

Practical actions

  • Open Encounter editor → Visit specialty.
  • Choose the treating specialty; primary is only a default and can change before save.
  • Review the screen and confirm the outcome: The correct specialty pack loads.

Expected result

  • The correct specialty pack loads.

When to stop

  • Stop if the required specialty is not assigned to you.

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Choose visit specialty
08

Document history

Capture the patient history in a structured way.

Authorized role
Assigned doctor within the clinic
Where to find it
Encounter editor → History.

Practical actions

  • Open Encounter editor → History.
  • Record what the patient reported and distinguish source and time.
  • Review the screen and confirm the outcome: A clear, reviewable history.

Expected result

  • A clear, reviewable history.

When to stop

  • Stop if the information owner is uncertain.

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Document history
09

Document examination

Record actual examination findings only.

Authorized role
Assigned doctor within the clinic
Where to find it
Encounter editor → Examination.

Practical actions

  • Open Encounter editor → Examination.
  • Use specialty fields and add only observed findings.
  • Review the screen and confirm the outcome: A structured examination linked to the visit.

Expected result

  • A structured examination linked to the visit.

When to stop

  • Stop if the examination was not performed or is uncertain.

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Document examination
10

Manage manual diagnosis

Document the clinician decision without automated suggestion.

Authorized role
Assigned doctor within the clinic
Where to find it
Encounter editor → Diagnoses.

Practical actions

  • Open Encounter editor → Diagnoses.
  • Add diagnosis, status, and evidence based on your clinical judgment.
  • Review the screen and confirm the outcome: A clinician-authored diagnosis record.

Expected result

  • A clinician-authored diagnosis record.

When to stop

  • Stop when more assessment is needed; Sila does not diagnose.

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Manage manual diagnosis
11

Create a prescription

Save a clear prescription linked to the visit.

Authorized role
Assigned doctor within the clinic
Where to find it
Encounter editor → Prescriptions.

Practical actions

  • Open Encounter editor → Prescriptions.
  • Enter medicine, dose, route, duration, and instructions, then review.
  • Review the screen and confirm the outcome: A prescription ready to save and print when authorized.

Expected result

  • A prescription ready to save and print when authorized.

When to stop

  • Stop on allergy, interaction, or uncertain dose.

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Create a prescription
12

Create a clinical order

Request and follow an investigation or procedure.

Authorized role
Assigned doctor within the clinic
Where to find it
Encounter editor → Orders.

Practical actions

  • Open Encounter editor → Orders.
  • Set order type, priority, and responsible follow-up clinician.
  • Review the screen and confirm the outcome: An order linked to result-review workflow.

Expected result

  • An order linked to result-review workflow.

When to stop

  • Stop if responsibility or context is unclear.

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Create a clinical order
13

Document procedures

Record the procedure actually performed.

Authorized role
Assigned doctor within the clinic
Where to find it
Encounter editor → Procedures.

Practical actions

  • Open Encounter editor → Procedures.
  • Record procedure, time, performer, and safe outcome.
  • Review the screen and confirm the outcome: An auditable procedure record.

Expected result

  • An auditable procedure record.

When to stop

  • Stop if the procedure is outside authorization or assignment.

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Document procedures
14

Manage documents

Upload and link a safe document to the record.

Authorized role
Assigned doctor within the clinic
Where to find it
Patient record → Documents.

Practical actions

  • Open Patient record → Documents.
  • Confirm file, patient, and document type before upload.
  • Review the screen and confirm the outcome: A protected document linked to the correct record.

Expected result

  • A protected document linked to the correct record.

When to stop

  • Stop for an unknown file or data belonging to someone else.

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Manage documents
15

Review results

Complete result-review and follow-up responsibility.

Authorized role
Assigned doctor within the clinic
Where to find it
Workday → Result follow-up.

Practical actions

  • Open Workday → Result follow-up.
  • Review the result and record its status, follow-up action, and due date.
  • Review the screen and confirm the outcome: A reviewed result with a follow-up path.

Expected result

  • A reviewed result with a follow-up path.

When to stop

  • Stop and escalate under clinic policy for an urgent result.

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Review results
16

Complete visit summary

Safely summarize the visit and follow-up plan.

Authorized role
Assigned doctor within the clinic
Where to find it
Encounter editor → Summary.

Practical actions

  • Open Encounter editor → Summary.
  • Review visit items and write a clear clinician-authored summary.
  • Review the screen and confirm the outcome: A completed summary eligible for policy-controlled sharing.

Expected result

  • A completed summary eligible for policy-controlled sharing.

When to stop

  • Stop if unresolved or undocumented items remain.

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Complete visit summary
17

Sign off the visit

Confirm record completeness and authorship.

Authorized role
Assigned doctor within the clinic
Where to find it
Encounter editor → Sign off.

Practical actions

  • Open Encounter editor → Sign off.
  • Review context and content, then sign off under clinic policy.
  • Review the screen and confirm the outcome: A completed encounter with audit provenance.

Expected result

  • A completed encounter with audit provenance.

When to stop

  • Do not sign an incomplete visit or another doctor’s encounter.

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Sign off the visit
18

Print safely

Produce only the appropriate document.

Authorized role
Assigned doctor within the clinic
Where to find it
Order or prescription → Print.

Practical actions

  • Open Order or prescription → Print.
  • Check preview, identity, and destination before printing.
  • Review the screen and confirm the outcome: The correct document with print auditing.

Expected result

  • The correct document with print auditing.

When to stop

  • Stop if the printer or recipient is unsafe.

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Print safely
19

Share safely

Use protected share links when allowed.

Authorized role
Assigned doctor within the clinic
Where to find it
Document → Share.

Practical actions

  • Open Document → Share.
  • Set scope and expiry, and verify the recipient under policy.
  • Review the screen and confirm the outcome: A limited, revocable share.

Expected result

  • A limited, revocable share.

When to stop

  • Never send clinical data through an unapproved external channel.

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Share safely
20

Professional profile

Manage the doctor’s professional public identity.

Authorized role
Assigned doctor within the clinic
Where to find it
Doctor account → Professional profile.

Practical actions

  • Open Doctor account → Professional profile.
  • Update public-safe fields, preview, then submit for review.
  • Review the screen and confirm the outcome: A professional draft ready for admin review.

Expected result

  • A professional draft ready for admin review.

When to stop

  • Do not publish private data or unverified credentials.

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Professional profile
21

Working hours, locations, and public page

Control the times patients may request and connect in-clinic visits to the correct location.

Authorized role
Assigned doctor within the clinic
Where to find it
Settings → Professional profile → Locations and working hours.

Practical actions

  • Open Settings → Professional profile → Locations and working hours.
  • Add a location when needed, set day, start, end, visit method, and duration, then review the public page.
  • Review the screen and confirm the outcome: Booking offers only schedule-derived times with the correct location for an at-clinic visit.

Expected result

  • Booking offers only schedule-derived times with the correct location for an at-clinic visit.

When to stop

  • Stop if a time falls outside your schedule or the location or visit method is wrong.

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Working hours, locations, and public page
22

Work across specialties

Use each assignment without mixing contexts.

Authorized role
Assigned doctor within the clinic
Where to find it
Professional profile, workday, and encounter.

Practical actions

  • Open Professional profile, workday, and encounter.
  • Choose each visit specialty and its compatible services and location.
  • Review the screen and confirm the outcome: Correct records per specialty and a clear public profile.

Expected result

  • Correct records per specialty and a clear public profile.

When to stop

  • Never use the first specialty or a generic pack as a random fallback.

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Work across specialtiesWork across specialties
23

Public booking requests

Review public requests before turning them into appointments.

Authorized role
Assigned doctor within the clinic
Where to find it
Front desk or clinic → Booking requests.

Practical actions

  • Open Front desk or clinic → Booking requests.
  • Validate doctor, specialty, service, and location before confirmation.
  • Review the screen and confirm the outcome: A validated request enters scheduling.

Expected result

  • A validated request enters scheduling.

When to stop

  • Public booking never creates a patient account automatically.

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Public booking requests
24

Release to the patient

Expose only selected items in the patient portal.

Authorized role
Assigned doctor within the clinic
Where to find it
Patient record → Release.

Practical actions

  • Open Patient record → Release.
  • Select the safe item and record a manual release decision.
  • Review the screen and confirm the outcome: The patient sees only the explicitly released item.

Expected result

  • The patient sees only the explicitly released item.

When to stop

  • Never release internal notes or working differential notes.

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Release to the patient
25

Secure messaging

Communicate inside the portal when enabled.

Authorized role
Assigned doctor within the clinic
Where to find it
Patient portal → Messages.

Practical actions

  • Open Patient portal → Messages.
  • Reply within clinic scope and reinforce that the channel is not for emergencies.
  • Review the screen and confirm the outcome: An auditable in-app conversation.

Expected result

  • An auditable in-app conversation.

When to stop

  • Escalate emergencies under policy; do not rely on messaging.

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Secure messaging
26

Correction requests

Review a patient request without silent overwrite.

Authorized role
Assigned doctor within the clinic
Where to find it
Patient record → Correction requests.

Practical actions

  • Open Patient record → Correction requests.
  • Review the request, decide, and record the reason.
  • Review the screen and confirm the outcome: A request with clear status and audit trail.

Expected result

  • A request with clear status and audit trail.

When to stop

  • Do not alter clinician-authored content outside the approved process.

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Correction requests
27

Notifications and tasks

Track work needing attention without external detail exposure.

Authorized role
Assigned doctor within the clinic
Where to find it
Main navigation → Notifications.

Practical actions

  • Open Main navigation → Notifications.
  • Open the task in context and close it only after completion.
  • Review the screen and confirm the outcome: An up-to-date task list.

Expected result

  • An up-to-date task list.

When to stop

  • Do not copy clinical text into external notifications.

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Notifications and tasks
28

Templates and favorites

Speed up entry without copying a prior clinical decision.

Authorized role
Assigned doctor within the clinic
Where to find it
Doctor workspace → Templates and favorites.

Practical actions

  • Open Doctor workspace → Templates and favorites.
  • Choose a suitable template, then review every field for this case.
  • Review the screen and confirm the outcome: Faster entry reviewed for the current case.

Expected result

  • Faster entry reviewed for the current case.

When to stop

  • Never use a template as automated diagnosis or treatment.

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Templates and favoritesTemplates and favorites
29

Reports

View authorized indicators without unnecessary exposure.

Authorized role
Assigned doctor within the clinic
Where to find it
Reports.

Practical actions

  • Open Reports.
  • Set scope and dates and confirm the purpose is authorized.
  • Review the screen and confirm the outcome: A report limited by scope and permission.

Expected result

  • A report limited by scope and permission.

When to stop

  • Stop if data is outside your clinic or purpose.

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Reports
30

Privacy and doctor isolation

Protect patient records and doctor scope.

Authorized role
Assigned doctor within the clinic
Where to find it
All clinical workflow screens.

Practical actions

  • Open All clinical workflow screens.
  • Use only your account, lock the device, and always check clinic context.
  • Review the screen and confirm the outcome: Least-privilege access with auditing.

Expected result

  • Least-privilege access with auditing.

When to stop

  • Report unexpected access immediately without capturing patient data.

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Privacy and doctor isolation
31

Downtime and support

Work safely when part of the service is unavailable.

Authorized role
Assigned doctor within the clinic
Where to find it
Clinic downtime and support guide.

Practical actions

  • Open Clinic downtime and support guide.
  • Follow the downtime procedure and report without identifying data.
  • Review the screen and confirm the outcome: Safe continuity and a trackable support record.

Expected result

  • Safe continuity and a trackable support record.

When to stop

  • Stop entry if save confirmation or patient identity cannot be confirmed.

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Downtime and support