Platform Admin
Govern clinics, accounts, catalog, integrations, safety, and releases.
Dependable clinical operations for multi-specialty clinics
Your clinic journey, from setup to follow-up, in one workspace
A bilingual clinical operations platform connecting clinic setup, booking, encounters, prescriptions, orders, results, and follow-up under clear permissions.
Designed for everyone in the clinic
A practical experience for clinic owners, front desk, doctors, and patients.
Clinic and front-desk team
Register patients and coordinate requests, appointments, and operational follow-up.
Doctor
A specialty-aware workspace for encounters, prescriptions, orders, results, and professional profile.
Patient
Optional secure access to appointments, explicitly released items, and in-app messaging.
Public professional profile
Find a doctor
Search published doctors by doctor name, clinic, or specialty, then open the professional page and request an appointment directly.
1 published doctor
General Pediatrics Neonatology Pediatric Cardiology Pediatric Endocrinology
Appointment request available
View profile and request appointmentHow the platform works
Clear steps bring clinic operations, clinical work, and follow-up into one connected journey.
1. Configure the clinic
Create the clinic and enable its specialties, services, and locations.
2. Users and assignments
Bind every user to a role and every doctor to assigned specialties and services.
3. Patient and booking
Verify identity and manage a request or appointment without automatic portal creation.
4. Encounter
Choose specialty and document history, examination, and clinical decisions.
5. Prescriptions and orders
Create linked records and follow responsibility and results.
6. Results and follow-up
Review results and tasks and release only safe items to the patient.
What does Sila Clinical offer?
Connected tools help the clinic manage its team, booking, encounters, records, and follow-up clearly.
Clinic foundation
Accounts, roles, clinics, and clinical catalog in one governance scope.
Configuration and training
Structured clinic setup with practical guides that help every role start and work confidently.
Clinical workday
Case profile, specialty-aware encounter, and manual diagnosis lifecycle.
Linked clinical records
Prescriptions, orders, results, procedures, and documents linked to the encounter.
Safety and operations
Safe indicators for safety, quality, backups, support, and releases.
Clinic flow
Clinic dashboard, front desk, patient registration, and safe search.
Team productivity
Notifications, reports, templates, favorites, and clinic directory.
Patient Portal administration
Optional, governed access per clinic with clear record-release and communication policies.
Patient access
Portal identity, appointments, intake, and manual record release.
Secure communication
In-app messaging, correction requests, and patient session security tools.
External communications
Optional SMS and email connections according to organizational policy and an approved provider.
Federated identity and exchange
Optional institutional identity and exchange connections under approval requirements.
External administrative services
Optional payment and insurance connections based on institutional needs and an approved provider.
Advanced operations
Advanced institutional options for integration, analytics, and continuity under separate governance.
Professional presence and booking
Published doctor directory, professional profile, safe public booking, and protected visit handoff.
Identity and audit
Separated authentication, permissions, clinic isolation, and audit trails.
Doctor guide
Learn the doctor workflow step by step
A practical guide from sign-in through encounters, follow-up, and privacy.
Open the complete guide01
Secure sign-in
Enter the correct workspace without choosing a role manually.
02Start the workday
See relevant visits and clinical tasks.
03Choose your specialties and services
Prepare your clinical scope from the clinic’s enabled specialties and services before encounters.
04Find a patient
Open the correct record while avoiding duplicates.
05Review the case profile
Understand available context before starting a visit.
06Start a visit
Create a visit linked to the patient, doctor, and clinic.
Security and privacy
Practical controls protect clinic scope, doctor privacy, and patient information.
Precise permissions
Roles define what can be viewed and changed, with cross-scope access denied.
Audit trail
Sensitive actions and record lifecycle are auditable without public exposure of private detail.
Manual patient release
Documents and results stay private until a clinician explicitly releases the safe item.
Optional integrations
Each organization chooses integrations that fit its workflow and connects them under its governance.
No clinical record is visible to a patient without explicit manual clinician release.
Public booking never creates or links a patient account automatically.
Sila Clinical does not diagnose or recommend treatment; clinical decisions remain the clinician’s responsibility.
Optional integrations can support institutional needs through an approved provider.
Frequently asked questions
What is Sila Clinical and who is it for?
A clinical operations platform for clinics and doctors that connects administration, front desk, booking, encounters, records, and follow-up. It supports individual and multi-doctor, multi-specialty clinics with a focused workspace for each role.
Does it support multiple doctors, specialties, and locations?
Yes. The clinic enables its specialties and services; each doctor selects a scope from those enabled options and explicitly chooses the context of each encounter. Working hours can be linked to the correct location.
How does a clinic get started?
The clinic scope is created first, followed by enabled specialties, services, and locations, then team accounts and permissions. Doctors complete their profiles and schedules, while front desk begins organizing patients and booking requests.
When can a patient see a record?
Patients see only items allowed by their portal scope and explicitly released by a clinician. Internal notes and working differential documentation remain private.
How does public booking work, and is the appointment confirmed?
A visitor chooses a doctor, date, visit method, and a schedule-derived time, then sends a request to the clinic. It is not confirmed until reviewed by the clinic and never creates or automatically links a patient account.
Which optional integrations can be connected?
An organization may connect messaging, email, institutional sign-in, health exchange, payment, or insurance services according to its needs and approved provider. These remain optional integrations and are not presented as active without configuration and approval.
How does the platform protect clinic and patient data?
It uses role-based permissions, clinic and doctor isolation, server-side validation for every request, audit trails for sensitive actions, and tightly controlled sharing and release.
Does it work on mobile and tablet in Arabic and English?
Yes, with RTL/LTR and responsive layouts for mobile, tablet, and desktop.
What can a doctor do inside an encounter?
The doctor selects specialty and service, documents history, examination, and clinician-entered diagnosis, creates prescriptions, orders, procedures, and documents, then reviews results and follow-up before sign-off.
What is the difference between “At the clinic” and “Remote”?
“At the clinic” means the patient attends the location linked to the doctor’s schedule. “Remote” describes the appointment method only and does not automatically imply a video or phone provider.
How does a published doctor page work?
It presents the approved professional identity, specialties, services, locations, and public hours, and accepts booking requests from times offered by the doctor. Private fields and clinical records never appear.
How are training and support handled?
Each user starts with role-specific guidance, while doctors can use the searchable, printable practical guide. Workflow issues are submitted through support using a redacted description without patient identifiers.
Company and contact
Sila Technology
Misurata, Libya, opposite Fawar Al-Maqasbah, near Khadija Al-Kubra School
Verified contact details